Shocking footage has emerged of a woman being dragged along a platform by a metro in Rome after her bag got trapped in the door.
The handbag straps of 43-year-old Belarussian woman, Natalya Garkovich, became snagged in the doors of the train at a station in Rome on Wednesday evening, Italian daily newspaper Corriere della Sera reports.
Mr Tonelli, who is now under investigation over the incident, has claimed he was not being "reckless" by eating while pulling away from the station.
CCTV footage shows Tonelli eating his lunch as the train departs the station.
He told Corriere della Sera: "I know that I was wrong and I am devastated by what happened to that woman".
Passengers on board the train were said to have pulled a number of emergency levers, but were unsuccessful in stopping the train.
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Mr Tonelli is being investigated but says he followed protocol, the BBC reported.
Horrifying footage showed commuters looking on helplessly as she is pulled along the platform floor.
Carlo Rienzi, president of consumer rights group Codacons, said: "The emergency systems on board must function properly".
At that moment the doors close and the train moves away, dragging her along by her handbag.
"Therefore we consider it outrageous and offensive to say the train driver is entirely responsible, when you should thoroughly investigate the Rome subway security systems and their proper operation".
Stefano Bottoni, national secretary of trade union Sul, added: "If the trains were equipped with cameras in the cockpit it might have been different".